The Pizza Tracker
Modeled after the Pizza Hut order tracker you already know. It shows the 8 canonical repair stages โ Started, Messaged Client, Waiting for Info, Doc Issue, Waiting for Repairs, Waiting on Trade Line, Waiting on Funding, Completed โ and highlights the one you're currently on.
If your status hasn't moved in 7+ days, message your specialist. It's usually because we're waiting on documents from you.
Status cards
- Current status โ the stage you're on right now
- Started on โ the date your file was opened
- Est. completion โ always 30 days from your start date (auto-updated)
Your team
Below the status cards is a card showing every real human on your file, with their photo, title, and online indicator. Green pulse = online now. Gray dot = 'seen 2h ago' style.
Tip. Click 'Message' on any team member to open the dedicated chat with them highlighted.
Documents + Requested from you
Left column shows what we still need from you. Right column shows everything you've uploaded. Missing items are marked in amber so they're impossible to miss.